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Home / Food recalls / 2013

Novartis Consumer Health

FDA recall F-1964-2013 · Class II · reported 2013-10-09 · Terminated

Product
Benefiber Non-Thickening Powder, Sugar Free, packaged in the following configurations: (1) 2.8-oz. (20 servings) bottles, UPC 300670044206; (2) 4.6-oz. (32 servings) bottles, UPC 300670044329; (3) 5.4-oz. (38 servings) bottles, UPC 300670044381; (4) 8.6-oz. (62 servings) bottles, UPC 300670044626; (5) 12.3-oz. (90 servings) bottles, UPC 300670044909; (6) 16.7-oz. (125 servings) bottles, UPC 300670044831; (7) 1.6-lb. (190 servings) bottles, UPC 300670044190; (8) 20.2-oz .(125+25=150 servings) bottles, UPC 300670174590; (9) 10.3-oz. (62+13=75 servings) bottles, UPC 300670175757; (10) Bulk .12-oz. (1 serving) stick pack, UPC 300679999996; (11) 3.45-oz. boxes containing 28/0.12-oz. stick packs, UPC 300670030285; and (12) 4.19-oz. boxes containing 28+6/0.12-oz. stick packs, UPC 300670030346. Distributed by: Novartis Consumer Health, Inc., Parsippany, NJ 07054-0622. Made in France.
Reason
The products are being recalled due to the receipt of a relatively high number of consumer complaints.
Quantity
19,900,520 consumer units
Distribution
Product was distributed nationwide and included military distribution. Foreign distribution was made to Panama and Belize.
Firm location
NE, United States
Initiated
Voluntary: Firm initiated
First notice
Letter
Recall started
2013-05-07
Terminated
2014-11-26
Code info
2.8-oz. (20 servings) bottles: 10081233, 10084981, 10086954, 10087654, 10089097, 10090985, 10095687, 10095688, 10102413, 10102758, 10106405, 10107215, 10110117, 0112155, 10115504, 10119610, 10120346, 10123373, and 10124210; 4.6-oz. (32 servings) bottles: 10093120, 10099454, 10101273, 10102759, 10104643, 10107322, 10107334, 10109690, 10114152, and 10123951; 5.4-oz. (38 servings) bottles: 10079944, 10079945, 10084982, 10086957, 10087655, 10088811, 10089098, 10089099, 10090986, 10090987, 10095505, 10097339, 10101278, 10102700, 10104644, 10104645, 10104646, 10104647, 10107225, 10108800, 10112148, 10112149, 10116295, 10117967, 10118825, 10120029, 10120452, and 10122150; 8.6-oz. (62 servings) bottles: 10081004, 10081005, 10081006, 10081007, 10081008, 10081009, 10081010, 10081011, 10087657, 10087658, 10089129, 10089130, 10089131, 10090593, 10090992, 10090993, 10090998, 10090999, 10093121, 10094588, 10095506, 10099453, 10101280, 10102760, 10104648, 10104649, 10107227, 10107232, 10108547, 10108549, 10108550, 10112145, 10116296, 10117966, 10118824, 10120023, 10120341, 10120449, 10122151, and 10122152; 12.3-oz. (90 servings) bottles: 10081000, 10081001, 10081002, 10081003, 10084983, 10086955, 10086956, 10087662, 10087663, 10089133, 10089134, 10095507, 10097341, 10101281, 10109497, 10112175, 10115077, 10119609, 10120348, and 10122866; 16.7-oz. (125 servings) bottles: 10080810, 10081012, 10081013, 10081114, 10086958, 10087661, 10089135, 10089136, 10090988, 10090989, 10093124, 10095503, 10095510, 10102761, 10104650, 10104652, 10104654, 10107344, 10112146, 10112147, 10116297, 10117964, 10118823, 10120008, 10120345, 10120799, 10121700, 10122154, 10122956, and 10127499; 25.6-oz. (190 servings) bottles: 10081227, 10081228, 10081229, 10081230, 10081231, 10081232, 10084984, 10084985, 10084986, 10084987, 10084988, 10087659, 10087660, 10089137, 10089138, 10090994, 10090995, 10090996, 10095513, 10095514, 10102762, 10102763, 10104655, 10107381, 10108545, 10112153, 10113299, 10118822, 10120006, 10122129, 10122230, 10122458, and 10124273; 20.2-oz. (125+25=150 servings) bottles: 10100270, 10100272, and 10120315; 10.3-oz. (62+13=75 servings) bottles: 10106742, 10109551, 10111859, 10116666, and 10123229; Bulk .12-oz. (1-ct.) stick packs: 24621901, 24621902, 24621903, 24621904, 24807701, 24807702, 24807703, 24807704, 24807705, 24807706, 24807707, 24930501, 24930502, 24930503, 24930504, 25318601, 25318602, 25318603, and 25318604; 3.45-oz. (28-ct. stick pack) boxes: 10115152, 10115284, 10115617, 10116201, 10116301, 10116302, 10116604, 10121341, 10122650, 10127826, 10113682A, 10114422A, 24329201, 24329202, 24329203, 24329204, 24506601, 24506602, 24596603, 24596604, 24596605, 24767501, 24767502, 24767503, 24767504, 24767506, 24767507, 25239401, 25239402, 25239403, 25239404, 25239405, 25239406, 25239407, 25239408, 25239409, and 25239410; and 4.19-oz. (28+6 stick pack) boxes: 10107198, 10116607, 10116608, 10122652, and 10122934.

Source: U.S. Food and Drug Administration, openFDA Food Enforcement database (openFDA Food Enforcement, imported 2026-09). The FDA does not validate openFDA data for completeness or accuracy. This is a record of an enforcement action, not safety advice.

Novartis Consumer Health: Benefiber Non-Thickening Powder, Sugar Free, packaged in the following | FoodFactsUSA